Terms of Service

1. Acceptance of Terms

By accessing and using TPA29 (the meeting room and event space booking system), you accept and agree to comply with all terms and conditions set out in this document.

If you do not accept these terms and conditions, please do not use our services. Your use of our services after any amendment to the terms and conditions constitutes acceptance of the new terms.

2. Definitions

• "TPA29" means the meeting room and event space booking system operated by the Technology Promotion Association (Thailand-Japan).
• "User" means any individual or legal entity that accesses and uses the system.
• "Booking" means the contract to reserve a room or space for use on a specified date and time.
• "Service" means the booking of meeting rooms, event halls, work desks, and other spaces provided.

3. Registration and Login

• Users must register and create an account to use the system.
• Users must provide accurate, complete, and up-to-date information.
• Users are responsible for the security of their account and password.
• Sharing your account with others is prohibited.
• TPA29 reserves the right to suspend or terminate accounts that violate these terms.

4. Room and Space Booking

4.1 Making a booking

• A booking is complete when confirmed by the system and full payment is made.
• Users must verify booking details before confirming.
• Bookings may be made in advance within the specified period.
• The system may limit the number of bookings per user per period.

4.2 Payment

• Users must pay the amount and within the time specified in the booking confirmation.
• Accepted payment methods include credit card, bank transfer, and QR Code.
• If payment is not made within the specified time, the booking will be automatically cancelled.
• Prices displayed are net and include VAT where applicable.

4.3 Use of service

• Users must use the room or space for the purpose stated in the booking.
• Users must use the service only within the booked time.
• Users must keep the room and equipment in good condition.
• Food and drinks are not allowed in rooms where not permitted.
• Smoking or use of illicit substances in the service area is prohibited.

5. Cancellation and Refunds

Cancellation and refunds are subject to our Refund & Cancellation Policy. Please read the details in Refund & Cancellation Policy

• Users may cancel bookings through the online system.
• Refund rates depend on how far in advance the cancellation is made before the use date.
• Refunds will be processed within 7–14 business days.
• If TPA29 cancels the booking, the user will receive a full refund.

6. Liability

6.1 TPA29's liability

• TPA29 will prepare rooms and equipment for use as specified in the booking.
• TPA29 will notify users in advance of any changes that may affect the booking.
• TPA29 is not liable for damage due to force majeure.
• TPA29 is not liable for loss or damage to personal property in the service area.

6.2 User's liability

• Users are liable for damage to rooms, equipment, and TPA29 property.
• Users are liable for their own actions and those of persons using the space with them.
• Users must comply with rules and conditions for use of the room.
• Users must not do anything that may harm the reputation or operations of TPA29.

7. Violations and Penalties

TPA29 reserves the right to suspend or terminate services and user accounts in the following cases:

• Providing false or incorrect information
• Using the service illegally or unethically
• Disturbing or interfering with other users
• Damaging TPA29 property or equipment
• Failing to pay as specified
• Violating these terms and conditions

In such cases, TPA29 may claim damages and take legal action as appropriate.

8. Intellectual Property

Media, content, logos, brands, and other intellectual property on the TPA29 website and system are the property of TPA29 and are protected under intellectual property law.

• Copying, reproducing, or distributing content without permission is prohibited.
• Using TPA29 logos, brands, or trademarks without permission is prohibited.
• Use of the website does not grant any rights to TPA29 intellectual property.

9. Amendment of Terms

TPA29 reserves the right to amend, modify, or update these terms and conditions at any time. Users will be notified via the website or email before changes take effect. Use of the service after amendment constitutes acceptance of the new terms.

10. Governing Law

These terms and conditions are governed by the laws of Thailand, and the courts with jurisdiction in Bangkok have authority to adjudicate disputes arising from these terms.

11. Contact Us

If you have questions about these terms and conditions, please contact us:

12. Effective Date

Effective from January 1, 2026 onwards